These Terms and Conditions (the “Terms”) govern access to and use of the Casino Days online casino website and related services (the “Website”) by users located in Canada. By registering an account, accessing, or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms, as well as any policies referenced herein.
1. Eligibility and Legal Use
Use of the Website is permitted only to individuals who are at least 19 years of age or older, or such higher minimum age as may be required by the applicable laws of the Canadian province or territory in which the user resides or accesses the Website. By creating an account, you represent and warrant that you meet the applicable legal age requirement and that online gambling is lawful in your jurisdiction.
You are solely responsible for determining whether access to and use of the Website complies with the laws and regulations applicable to you. Casino Days does not provide legal advice and does not accept any liability if your use of the Website is in breach of local, provincial, territorial, or federal laws.
2. Account Registration and Verification
To access real-money gaming services, you must complete the registration process and open a personal account (the “Account”). You agree to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address in Canada, email address, and payment details where required.
Casino Days reserves the right to perform identity, age, residence, and source-of-funds verification at any time. You may be required to submit documents such as a government-issued photo ID, proof of address, and payment method ownership documentation. Failure to provide requested documentation or provision of false or misleading information may result in suspension or closure of your Account and possible forfeiture of funds, subject to applicable law.
3. Account Security and Use
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account. You must not share your username or password with any third party, allow third parties to access your Account, or use another person’s Account. Any unauthorized use of your credentials must be reported to Casino Days without delay.
Casino Days reserves the right to suspend or permanently close Accounts where there is suspicion of unauthorized access, fraudulent activity, identity theft, or other misuse. You agree that Casino Days may rely on any activity conducted through your Account as having been authorized by you unless and until you have notified the operator of suspected misuse.
4. Prohibited Activities
When using the Website, you agree not to engage in any fraudulent, collusive, or unlawful conduct, including but not limited to account sharing, bonus abuse, chargebacks, use of stolen payment details, or manipulation of game outcomes. The use of bots, automated tools, or software that interferes with normal gameplay or gives an unfair advantage is strictly prohibited.
Casino Days may investigate and take action, including withholding winnings, cancelling bets, voiding bonuses, and closing Accounts where it has reasonable grounds to believe that prohibited activities have occurred. Such actions may be taken in conjunction with notifications to relevant authorities where required by law.
5. Deposits, Withdrawals, and Payments
Deposits to your Account must be made using payment methods available on the Website and in your own name. By initiating a deposit, you confirm that you are the authorized holder of the payment method and that the funds originate from lawful sources. Casino Days may impose minimum and maximum deposit limits and may adjust such limits at its discretion.
Withdrawals are subject to verification checks, processing times, and limits as specified on the Website. Casino Days reserves the right to request additional documentation prior to processing withdrawals, particularly where cumulative withdrawals reach certain thresholds or where mandated by anti-money laundering and counter-terrorist financing regulations applicable in Canada and other relevant jurisdictions.
6. Bonuses, Promotions, and Wagering Requirements
Casino Days may offer bonuses, free spins, and other promotional incentives to eligible Canadian users. Each bonus or promotion is governed by specific terms, including eligibility criteria, wagering requirements, time limits, game restrictions, and maximum bet limits. These specific terms form an integral part of these Terms and must be read and accepted before participation.
In the event of any inconsistency between the general Terms and specific promotional terms, the specific promotional terms shall prevail for the relevant offer. Casino Days reserves the right to amend, suspend, or withdraw any bonus or promotion at its discretion, provided that such changes do not affect promotions already accepted and in progress, except where necessary to comply with legal or regulatory obligations.
7. Game Rules and Fair Play
All games available on the Website are subject to individual game rules and paytables, which are accessible within each game. By participating in any game, you confirm that you have reviewed and understood the applicable rules. Outcomes of games are determined by certified random number generators or by live dealers, as applicable, and are subject to regular testing by independent parties where required.
In case of a technical malfunction, system error, or interruption affecting the operation of a game or the display of results, Casino Days may void affected bets or game rounds and restore your balance to the state prior to the malfunction. Decisions made by Casino Days in relation to such incidents are final, subject to applicable consumer protection laws.
8. Responsible Gambling
Casino Days supports responsible gambling for Canadian users and provides tools to help you manage your activity, including deposit limits, loss limits, wagering limits, session time limits, and self-exclusion options. You may activate or adjust these tools via your Account or by contacting customer support, subject to any minimum periods or conditions specified on the Website.
If you choose to self-exclude, your access to the Website and promotional communications will be restricted for the duration of the exclusion period. You acknowledge that you bear primary responsibility for managing your gambling behavior and for making use of available responsible gambling tools. Casino Days may also implement additional measures if it identifies signs of problem gambling, in accordance with its policies and applicable Canadian guidelines.
9. Privacy and Data Protection
Casino Days collects and processes personal data in accordance with its Privacy Policy and applicable data protection laws, including those in force in Canada. Personal data may include identification details, contact information, transactional data, and technical usage data. Such information is used for purposes including account management, verification, payment processing, risk assessment, and compliance with legal obligations.
By using the Website, you consent to the collection, use, and disclosure of your personal data as described in the Privacy Policy, which forms an integral part of these Terms. You may have certain rights regarding your personal data, including rights of access, correction, and, where applicable, deletion, subject to legal retention and regulatory requirements.
10. Intellectual Property
All content on the Website, including but not limited to trademarks, logos, graphics, text, software, and game content, is owned by or licensed to Casino Days and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial entertainment purposes only.
You may not copy, reproduce, modify, distribute, transmit, display, perform, or create derivative works from any content on the Website without prior written consent from Casino Days or its licensors. Any unauthorized use of intellectual property may result in legal action and termination of your Account.
11. Limitation of Liability
To the maximum extent permitted by applicable Canadian law, Casino Days is not liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Website, including but not limited to loss of profits, loss of data, or interruption of service. Casino Days does not guarantee uninterrupted access to the Website and is not responsible for delays, failures, or malfunctions caused by external factors.
Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable consumer protection or gambling legislation in Canada. Your statutory rights remain unaffected.
12. Changes to the Terms
Casino Days may amend these Terms from time to time to reflect changes in legal requirements, regulatory guidance, technical developments, or business practices. Updated Terms will be published on the Website with an indication of the date of the latest revision. Continued use of the Website after such publication constitutes your acceptance of the revised Terms.
If you do not agree with any updated Terms, you must cease using the Website and may request closure of your Account. Any obligations and liabilities incurred prior to the effective date of the updated Terms shall remain in force.
13. Governing Law and Dispute Resolution
These Terms, and any disputes arising out of or in connection with them, are governed by the laws applicable to the operator of Casino Days, without prejudice to any mandatory consumer protection provisions that apply in your Canadian province or territory of residence. You may have the right to bring claims before local courts or regulatory bodies in accordance with such laws.
In the event of a complaint, you should first contact Casino Days customer support using the channels indicated on the Website. The operator will review and respond to your complaint within a reasonable timeframe. If you are not satisfied with the outcome, you may escalate the matter to an independent dispute resolution body or relevant authority where such mechanisms are available under applicable law.
14. Contact Information
If you have any questions or concerns regarding these Terms, your Account, or your use of the Website, you should contact Casino Days through the customer support options listed on the Website. Communication may be conducted via email, live chat, or other channels made available to Canadian users.